Exchange Policy
If for any reason you are not satisfied with the products that you have purchased, we will be happy to exchange it according to our easy exchange policy. Please note that the exchange policy is for the orders placed through our web site.
you can exchange only if it is an exchangeable item However, the items should be in the original condition. You can exchange item/items within 14 days of purchasing. Keep the labels and tags with the product (attached) and return with the original receipt. We would be grateful to hear the reason for exchanging the item as well. Exchange is possible only ONCE.
Exchange delivery will be arranged by Panther Styles only need to inform us of the exchange and we will take care of the exchange process for you with no hassles.
We do not accept returns nor refunds However, if you find a damaged item when the goods are being delivered, please contact us at that very moment through +94 71 487 2717 or send us an email on the same day of delivery to sales@pantherastyles.lk if you failed us to contact at that moment.
We ensure that the quality and standards are met in our products and processes. In order to achieve the standards, we conduct a quality check to ensure the products are 100% damage-free prior to shipment.
Once you receive the order please check your items at the delivery point. Please contact us immediately if you find a damaged item and you will be able to return it or we will exchange it free of charge. Please note that we will not be responsible for the damaged items thereafter.
Exchange delivery will be arranged by Panther Styles only need to inform us of the exchange and we will take care of the exchange process for you with no hassles.
We do not accept returns nor refunds However, if you find a damaged item when the goods are being delivered, please contact us at that very moment through +94 71 487 2717 or send us an email on the same day of delivery to sales@pantherastyles.lk if you failed us to contact at that moment.
We ensure that the quality and standards are met in our products and processes. In order to achieve the standards, we conduct a quality check to ensure the products are 100% damage-free prior to shipment.
Once you receive the order please check your items at the delivery point. Please contact us immediately if you find a damaged item and you will be able to return it or we will exchange it free of charge. Please note that we will not be responsible for the damaged items thereafter.
Exchange Procedure :
- 1. Please inform us regarding the exchange by way of email to sales@pantherastyles.lk or call \ WhatsApp to +94 71 487 2717.
- 2. Pack the items in the same packaging in the original condition labels and tags with given our relevant return delivery details.
- 3. Inform us of the product that you need to get exchanged with we will send the delivery with the exchange dress, please hand over the returning product to the delivery person, and collect the new product. Please note that the courier charges for the exchange delivery needed to be paid by the customer.
Items which are not in the original condition will not be accepted hence the exchange will not be processed.
The below listed item categories will not be exchanged.
Items not in the original condition (ex: Damaged items, items with dirt/makeup/patches),Sale/ Discounted items ,Lingerie ,Handbags ,Jewellery & Accessories.
The below listed item categories will not be exchanged.
Items not in the original condition (ex: Damaged items, items with dirt/makeup/patches),Sale/ Discounted items ,Lingerie ,Handbags ,Jewellery & Accessories.
Cancellation Policy
You can inform us through email sales@pantherastyles.lk, or call (0714872717). Please be kind enough to inform us within 24 hours of placing the order since the product will be reserved for you. The cancellation should happen before the order is dispatched from the Warehouse.
